Please check the FAQ for your convenience. Feel free to contact us by filling the form below.

BT Option is committed to providing excellent customer service.
If you do not find the solution to your problem at 【FAQ】, please contact us by filling in the required information at 【Enquiry Form】. Please understand that it may take some times to provide solutions depends on content of enquiries.
※For forms of uploading files such as Deposit Confirmation, Withdrawal Request, Cancel Withdrawal, ID Registration, Membership withdrawal, please find below links to the relative pages.

Deposit Confirmation Form
Withdrawal Request
Cancel Withdrawal
ID Registration
Bank Info Registration
Credit Card Registration
mybitwallet Registration
Membership withdrawal

BT Option Office Hours:
JST Mon-Fri 10:00am-7:00pm
GMT Mon-Fri 12:00am-9:00pm
24-hour Enquiry Service Support

【Enquiry Form】

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For any enquiries:
Customer Service: +852 23779100 OR (050)5806-8800
Email: support@bt-option.com
Homepage: https://www.bt-option.com/