NOTICE: Gmail and Yahoo!Mail users

To users of Gmail and Yahoo!Mail
Normally BT Option customer service support team will reply your enquiries within 48 hours during working days.
If you do not receive emails from our team, please check your email server setting.
Please whitelist the below email addresses, to prevent from being blocked or receiving in spam box.

Please check the following guidelines:
Yahoo!Mail:Yahoo Mail deliverability FAQs
Gmail setting:Gmail messages are missing